Victoria Court, the Philippines’ leading adult motel chain, has been recognized as a ‘Great Place to Work’, making it the first and only company in the motel industry to receive this prestigious honor. This award, given by Great Place to Work Institute, underscores Victoria Court’s commitment to creating a positive and fulfilling work environment for its employees.
Victoria Court, with over 30 years of experience in the hospitality and pleasure industry, has redefined the motel experience with its unique themed rooms, personalized service, and emphasis on guest satisfaction. But beyond the opulent suites and intimate encounters lies one of the key secrets to their success: their happy and engaged employees.
Building a Playground for Creativity and Imagination
“We treat our employees like our guests,” Atticus King, Owner of Victoria Court says. “Victoria Court is an adult playground, an enchanting space for creativity and imagination. You don’t feel like you’re in the office because people come there to play, enjoy, and live.”
This playful spirit is translated into an exciting work culture where Mobile Legends tournaments and basketball games are the norm. Beyond paid leaves, performance incentives, and training, Victoria Court hosts summer outings, birthday bashes, and open communication activities like general assemblies and employee quarters.
Launching clubs and organizations, and celebrating events like Halloween and year-end parties are also part of company tradition.
A new company signature event called Valentine Palooza is also in the works this year. True to the Victoria Court spirit, the Valentine Palooza will include a training area converted into a love-themed room and includes Valentine-themed activities such as Cupid’s Arrow Toss, Love Bingo, cooking and baking classes, love-themed scavenger hunts, love letter writings, and photobooths.
Creating Exceptional Guest Experiences
Running an adult playground means lots of fun, play, and a very open environment where people can talk about intimacy and sexual wellness. Never mind the taboos, because how does one suddenly find inspiration to create the next Red Room of Pain or a new otherworldly suite based on a Netflix show that grew popular over the weekend?
“Ideas can come from anywhere and anyone,” Sam Pineda, Victoria Court’s Chief Operating Officer explains. “Our employees all have direct access to top management and can speak with the owner, COO, CFO anytime. I mean our company thrives on openness, diba? Even the most taboo topics are openly talked about, because that’s how we can innovate and elevate our guests’ experience–to make it very unique and unforgettable.”
This dedication to creativity is evident in Victoria Court’s diverse roster of themed rooms. From the classic Moulin Rouge to Notice Me Senpai, each room is crafted to be a safe haven and playground for guests to explore their fantasies. The chain even recreates Pinoy-centric scenes like the MRT and Jeepney Ride, alongside fandom-based suites inspired by Star Wars, 50 Shades of Grey, and Squid Game.
“Pinoys are very playful, witty, and passionate,” says King. “We never run short of imagination and play when it comes to exploring pleasure and intimacy.”
“Just think of how many themed rooms we’ve conceptualized over the years. How many clients have entered and re-entered our drive-ins,” King adds. “Though we value their privacy, Pinoys are actually more open about intimacy now, and our employees truly understand how to give a no-holds barred space for them to express that.”
Beyond the Bedroom: Exceptional Service and ISO Standards
Elevating the guest experience goes beyond fun and play. Victoria Court’s ISO 9001:2015 certification means employees have worked hard to uphold strict standards in how they treat guests, from welcoming and serving food to ensuring fast and discreet checkouts. Each staff member is seen as a valuable piece of the puzzle, driving the company’s commitment to exceptional service and adherence to ISO requirements.
A Disney Experience for All: Employees and Guests
The chain combines creativity, fun, and entertainment to give guests a Disney-like experience, with themed rooms, unique activities, and mouth-watering meals. But this magic extends beyond the guests, creating a workplace where employees thrive.
“I believe that happy and engaged employees are key to a high-performing workforce, which ultimately leads to happy customers,” says Pineda. “We are far from perfect, but it is a primary focus of ours and will continue to be.”
Victoria Court’s ‘Great Place to Work’ award is a testament to their commitment to creating a fulfilling and supportive workplace. In a world where work can often feel boring and routine, Victoria Court offers its employees a space to play, innovate, and be a part of something truly special. It’s not just a job; it’s a playground for imagination, and for many, the happiest place to work on earth.
