Following a comprehensive online poll, the most beloved travel brands received the prestigious TripZilla Excellence Awards in recognition of their exemplary performance over the past year.
Singapore, 7 November 2024 – Marking its landmark 10th year, the prestigious TripZilla Excellence Awards returns to honour the most outstanding travel brands, celebrating their unparalleled achievements that have set new standards of excellence and elevated the industry to new heights. Companies that exemplify the best in travel have been selected and conferred awards through an extensive online voting exercise held from 16 to 30 October 2024.
Organised by TripZilla, the independent and leading online travel media in Southeast Asia that reaches more than 20 million travellers monthly, the Awards recognise the popularity, achievement, and dedication of top consumer-facing brands in travel.
The Awards features five main sectors with multiple categories to celebrate industry leaders across the region. This year’s event is the largest to date, with a record number of nominees and voters, culminating in over 60 awards recognising exceptional contributions to travel.
First-time winners who made their way into the TripZilla Excellence Awards 2024 include AXA Smart Traveller, Revolut, Skyline Luge Singapore, and Maybank Horizon Visa Signature Card. Noteworthy repeat winners that have once again made the list include Science Centre Singapore, EU Holidays, and HL Assurance.
“Tourism connects people, creates jobs, and supports communities worldwide, all while fulfilling our innate wanderlust. It is a complex and profoundly impactful industry. As a leading travel inspiration platform, it’s incredibly meaningful for us to recognise the standout brands in this vital sector,” said Winnie Tan, CEO of TripZilla.com. “This year’s TripZilla Excellence Award winners are true trailblazers, crafting unforgettable moments that leave a lasting impression on travellers seeking new and unique experiences.”
For the full list of 2024 winners, refer to Annex A appended below or click here.
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About TripZilla Excellence Awards 2024
Now in its landmark 10th year, the prestigious TripZilla Excellence Awards returns to honour the finest travel companies for delivering the most brilliant experiences and propelling the industry to greater heights. Over a hundred phenomenal organisations were nominated for an award this year. After an intensive round of voting on the TripZilla.com platform, this highly-coveted accolade was presented to more than 60 exceptional brands.
For more information, visit: https://www.tripzilla.com/excellence-awards/2024
ANNEX A
Online Travel Services – Singapore
Best Customer Service (Insurance): HL Assurance
Best Global Roaming Services: AIRSIM / AIRSIMe
Best Online Buying Experience (Insurance): HL Assurance
Best Online Travel Agency: Trip.com
Best Travel Claims Experience: Etiqa Insurance Pte Ltd
Best Travel Credit Card: Maybank Horizon Visa Signature Card
Best Travel Insurance (Annual): HL Assurance
Best Travel Insurance (Single Trip): Etiqa Insurance Pte Ltd
Best Travel Wallet: Revolut
Most Popular Travel Insurance Company: Etiqa Insurance Pte Ltd
Online Travel Services – The Philippines
Best Global Roaming Services: Cherry Roam
Best Online Travel Agency: Klook
Best Travel Credit Card: RCBC Visa Platinum
Best Travel Insurance (Annual): Chubb Travel Insurance
Best Travel Insurance (Single Trip): AXA Smart Traveller
Best Travel Wallet: GCash
Travel Agencies
Best for Australia: EU Holidays
Best for China: Super Travels
Best for Europe: EU Holidays
Best for Exotic Tours: Nam Ho Travel Services
Best for Japan: EU Holidays
Best for Korea: Nam Ho Travel Service
Best for Malaysia: WTS Travel & Tours
Best for Taiwan: ASA Holidays
Best for USA: Chan Brothers Travel
Best for Vietnam: WTS Travel & Tours
Best Coach Operator: Transtar Travel
Best for Celebrity Tours: ASA Holidays
Best for Young Adults: Contiki
Most Innovative Tour Product: Travel with WEBUY
Activities & Attractions – Singapore
Best Animal Encounter: Bird Paradise
Best Attraction for Adrenaline Junkies: Skyline Luge Singapore
Best Family Attraction: Science Centre Singapore
Best Water Park: Adventure Cove Waterpark
Most Popular Attraction for Children: KidsSTOP™
Activities & Attractions – Malaysia
Best Animal Encounter: Langkawi Wildlife Park
Best Attraction for Adrenaline Junkies: LYL International Karting Circuit
Best Family Attraction: Dream Forest Langkawi
Best Integrated Marketing Campaign: Enfiniti (M) Sdn Bhd
Best New Attraction: FunPark Gamuda Luge Gardens
Best Water Park: SplashMania WaterPark
Hotels
Best Hotel Rewards: Wyndham Rewards
Hotels – Singapore
Best Budget Hotel Chain: Hotel 81
Best Business Hotel: Grand Park City Hall
Best for Families: Novotel Singapore on Kitchener
Best Luxury Hotel: The Ritz-Carlton, Millenia Singapore
Best New Hotel: Mercure ICON Singapore City Centre
Hotels – Malaysia
Best Budget Hotel Chain: Holiday Inn Express
Best Business Hotel: EQ Kuala Lumpur
Best for Families: Hard Rock Hotel Penang
Best Luxury Hotel: One&Only Desaru Coast
Best Luxury Glamping Experience: Tiarasa Escapes Glamping Resort
Hotels – The Philippines
Best Budget Hotel: Go Hotels Plus Mandaluyong
Best Business Hotel: Summit Galleria Cebu
Best for Families: Summit Ridge Tagaytay
Best Luxury Hotel: Limketkai Luxe Hotel
Best New Hotel: Citadines Benavidez Makati
Destinations
Best Beach Destination: Fiji
Best City Destination: Hong Kong
Best Dive Destination: The Philippines
Destination of the year: Malaysia
Sustainability Leader Of The Year (Asia): Tourism Promotions Board Philippines
